Registrars, registries and managing a domain

Who does what in the registration chain, transfers and locks, expiry and auto-renew, nameserver delegation, and how to choose a DNS provider.

Who actually controls what

RoleResponsibilityYou interact via
ICANNSets policy and accredits registrarsNot directly
RegistryOperates one TLD and its zone fileNot directly; the registrar acts for you
RegistrarSells and manages registrations, relays delegationYour account and its API
Registrar resellerSells on behalf of a registrarThe reseller, who may be less helpful
DNS providerHosts your zone and answers queriesA separate account, often a different company
Hosting providerServes the websiteIts own console

The registrar controls the delegation - which nameservers the registry publishes for your domain. The DNS provider controls the records inside the zone. Keeping them separate is normal and healthy; it also means an outage can come from either side, so know which one you are debugging before you raise a ticket.

# the registrar side: which nameservers does the registry publish?
dig NS example.com @a.gtld-servers.net +norecurse

# the DNS provider side: what does one of those servers actually answer?
dig A www.example.com @ns1.example.com +norecurse

# registration data, subject to redaction
whois example.com | head -20

Transfers, locks and expiry

  • Client transfer lock prevents an unauthorised transfer. Leave it on, and turn it off only for the hours you need.
  • Transfer authorisation code is issued by the losing registrar and expires. Request it when you are ready, not weeks in advance.
  • The five-day rule: after transfer, changes to the registrar lock can be restricted. A same-day transfer plus nameserver change is not always possible.
  • Auto-renew should be on for every domain that matters, with a card that does not expire. Expiry is the most avoidable outage in this entire discipline.
  • Registrar lock and registry lock are different things. Registry lock adds out-of-band confirmation for critical domains and is worth it for a primary brand.
EventGrace periodConsequence if missed
Registration expiryAuto-renew grace, typically 0-45 daysRedemption fee, then deletion
Redemption periodAround 30 daysDomain is recoverable only at a high fee
Pending delete5 daysReleased to the public; anyone can register it
Transfer out5-7 days when approvedRecords continue working throughout
WHOIS data changeImmediateMay trigger a verification email; unverified domains can be suspended
A sane domain policy

  all domains on auto-renew, payment method with an expiry reminder
  transfer lock on except during a planned move
  the registrant email is a shared mailbox, not one person's address
  renewal and expiry dates tracked in a calendar you actually read
  registrar account secured with hardware-key two-factor authentication
  one document naming who can approve a nameserver change

Choosing a DNS provider and a registrar

Question to askWhy it matters
Is there a real API?Automation is the difference between a 10-minute change and a change nobody wants to make
What is the query quota?A busy site can exceed a free tier during an incident
Is it anycast?Single-site DNS turns one datacentre problem into a global outage
Does it support DNSSEC?Required by some buyers and by good practice
What is the SLA, and what does it pay?Usually a credit worth less than the outage cost
How do I export my zone?Exit cost is the real lock-in measure
Is it a registrar too?Combining them is convenient but concentrates risk
⚠️
Two independent DNS providers is a stronger position than one premium provider. Register the domain with one company and host the zone with another, keep an exported copy of the zone in version control, and you can recover from an account lockout or an outage of either party in minutes.

FAQ

Should I use my registrar's DNS?
It is fine for small sites and bad as a default. Registrar DNS often has weaker APIs, fewer points of presence and no DNSSEC. Separating the two also means a registrar dispute does not take your site offline.
What happens to DNS during a transfer?
Nothing. A transfer changes the registrar of record, not the delegation. Keep the nameservers unchanged and the site keeps resolving the whole time.

Migrating DNS providers without downtime The DNS hierarchy, zones and delegation

Last refreshed 2026-09-18.